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We provide 24 x 7 customer support internationally, for troubleshooting of any product related issue in shortest time by our highly trained service engineers.
Warranty & After Sales Service
We Provide a Transparent 1 Year Warranty (Misuse, Alteration, Faulty Installation, or Misapplication of the product is not covered)
If it has been longer than 1 Year, then We will supply spare parts and damaged parts at Cost Price. We will solve your problems soonest and help customers to restore production as soon as possible
FAQ Related to Warranty
The Warranty is issued by
5, Adarsh Nagar, Chotta Khuda Khurd,
Ambala Cantt, Ambala,
Haryana - 13300, India
This warranty shall be valid to the first purchaser and for 1 year from the date of purchase.
Below mentioned parts of this machine are not covered in this warranty.
The parts which are consumables and need to be regularly maintained, filled or replaced and that are subjected to normal wear and tear.
Electrical Items like parts of operating boards/panels & induction motors which normally fails due to improper power supply or extreme power fluctuations which are beyond our control.
In such cases, simply contact our customer care number +91-9569909539 or e-mail us on Mail. You need to quote us your company name and invoice number. Our concern person will get back to you immediately.
We will send you new part (FREE OF CHARGE) immediately against failed part.
In any case, if repairing is required,you need to send us faulty part and we will repair it FREE OF CHARGE at our place.
Note: Most of the replacement parts we keep in stock. In any case if parts take time to arrange from manufacturer, you will have to co-operate us.
We believe in cost and time saving of our clients hence our experts guide properly by photos/videos and assist your technicians so that you can change/repair parts of our machine easily. In any case if you want to hire our engineers for onsite service, it is chargeable as per our standard tariffs.
This warranty is void in the event of misuse, alteration, faulty installation, or misapplication of the product. This warranty does not cover failure of product or components due to any ACT OF NATURE; lightning, floods, hurricanes, tornadoes or any other such catastrophic events.
If it has been longer than 1 year, don’t worry, we will supply spare parts and damaged parts at cost price.We will solve your problems soonest and help customers to restore production as soon as possible.
If you have any questions regarding these warranties, please contact us by Mail.